Order Confirmation

After you place an order, we will immediately send you an order confirmation email.

Within 24 hours, you will receive a second email confirming that your order has entered the processing stage.

If we are unable to complete your order or there is any payment issue, we will notify you by email.

Shipping Confirmation

Once your order begins processing, it is likely to be shipped on the same day.

We will send you a shipping confirmation email, which will include your tracking number (if available).

The email will also provide:

• The estimated delivery time

• Shipping information

• Instructions on how to contact us if you have any questions

We can ship products to either your home address or workplace address, according to your preference.

Registered Airmail Shipping

Registered airmail is our preferred shipping method because it is considered safer and reduces the risk of theft or loss.

A signature is required upon delivery.

If you are not available when delivery is attempted, the postal carrier will leave a notification card explaining:

• That delivery was unsuccessful

• How to contact the local post office to arrange redelivery

• Which post office is holding your package for collection

Packages are generally held at the post office for 4 weeks. After this period, the package will be returned to us.

P.O. Boxes and APO Addresses

We can ship products to P.O. Box addresses and APO addresses whenever the selected shipping method allows it.

Simply set your preferred P.O. Box or APO address as your primary shipping address in the “My Account” section.

Customs

Our international company is located in India, so your order will be treated as an import shipment by your local customs authority.

When your package passes through customs, delays may occur due to customs processing procedures.

We recommend allowing additional time and placing orders in advance to avoid inconvenience.

Customs delays may range from:

• A few days

• Up to approximately three weeks

before customs contacts you.

Delivery Time

We usually ship orders within 24–48 hours after receiving payment and order confirmation.

Delivery times depend entirely on the postal or courier service.

The estimated delivery times below represent typical delivery periods.

Please note:

If customs holds your order due to unpaid import duties or other customs procedures, they may keep the package for 3–21 days before contacting you.

If your order does not arrive within the standard delivery timeframe, please wait an additional 7 days before contacting us.

This allows us to determine whether your package is:

• Delayed during transportation

• Held by customs

• Lost during shipping

Estimated Delivery Time

The table below shows typical delivery times.

Please note that due to:

• Weather conditions

• Natural disasters

• Customs delays

• Postal service interruptions

delivery times may be extended up to 30 days from the shipping date.

The following table shows typical shipping methods and estimated delivery times. Delivery times may vary depending on customs processing, weather conditions, public holidays, and other unexpected factors.